Troubleshooting

Troubleshooting NymVPN

• What to do if the VPN connection fails?
• What are known issues with the current version of NymVPN? (January 2025)
• Why are certain online services not working with NymVPN (emails, torrenting)?
• What to do if NymVPN is leaking DNS/WebRTC and IPv6 addresses?
• Why do I receive a 502 bad gateway error?
• How can I verify the security of my VPN connection?

See all 8 articles

Troubleshooting on Windows

• Why does NymVPN require Edge WebView2, a Microsoft product, upon Windows installation?
• How to fix the VCRUNTIME140.dll error after installing NymVPN?

Troubleshooting on Linux

• Why does NymVPN opens with a blank screen on Linux?
• How can I restore the routing table on Linux after disconnecting from the VPN?

Troubleshooting on macOS

• How to troubleshoot macOS issues?

Troubleshooting on Android

• How can you troubleshoot browsing issues in Fast (WireGuard) mode?