Troubleshooting

Connection issues

• What are known issues with the current version of NymVPN?
• What to do if the VPN connection fails?
• What data do NymVPN app and daemon logs collect?
• How do I request a bandwidth reset?
• Why do I get a "monthly data limit reached" error?
• How to find app and daemon logs in NymVPN?

See all 11 articles

Linux

• Running NymVPN authentication on Linux with i3
• Why does NymVPN open with a blank screen on Linux?
• How can I restore the routing table on Linux after disconnecting from the VPN?

Windows

• How to troubleshoot NymVPN on Windows?
• Why do I experience a "daemon not connected" error on Windows?
• Why does NymVPN require Edge WebView2, a Microsoft product, upon Windows installation?
• How to fix the VCRUNTIME140.dll error after installing NymVPN?

Android & iOS

• How to troubleshoot iOS issues?

macOS

• How to troubleshoot macOS issues?