Restart the daemon
- Go to System Settings > General > Login Items & Extensions.
- Scroll to the NymVPN item and toggle it off.
- Wait a few seconds, then toggle it back on.
Connection issues
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Force quit NymVPN. Open Activity Monitor and force quit
net.nymtech.vpn.helperor NymVPN, if active. - Disable and re-enable the daemon background process. Go to System Settings > General > Login Items & Extensions, then toggle NymVPN off and on again in the "Allow apps in background" section.
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Reinstall NymVPN after removing all associated files. If steps 1 and 2 don't help, remove the following files (via Terminal with admin confirmation, or manually after revealing hidden folders with Cmd + Shift + .):
sudo rm -rf /var/lib/nym-vpnd/ sudo rm -rf /etc/nym/ sudo rm -rf /var/run/nym-vpn.sock
Restart your Mac, then reinstall from nym.com/download/macos.
Problems after logging out
Some users can't enter their access code after logging out, due to a credentials issue in the local database. Clear local credentials with:
sudo rm -rf /var/lib/nym-vpnd
Then restart NymVPN and sign in again with your access code.
⚠ You may be prompted for your system password when using sudo.
Related
- How to uninstall NymVPN on macOS?
- What are known issues with the current version of NymVPN?
- How to find app and daemon logs in NymVPN?