如何排查 macOS 故障？

重新启动守护进程：

1. 转到系统设置→常规→登录项目和扩展
2. Scroll down to the NymVPN item and toggle it off

3. Wait a few seconds, and toggle it on again

Connection issues:

1. Force quit NymVPN

打开活动监视器，找到名为 net.nymtech.vpn.helper 或者 NymVPN 的进程，如果该进程在运行，请强制退出

2. Disable and enable the daemon background process

Mac ➡️ System Settings ➡️ General ➡️ Login Items & Extensions

关闭 NymVPN 选项，然后重新打开并“允许应用程序后台运行”。

3. Reinstall NymVPN after removing all associated files

If steps 1 & 2 don't work for you, remove the following files (using the Terminal command below + admin password confirmation, or manually - you'll need to reveal macOS hidden folders via Cmd + Shift + .)

sudo rm -rf /var/lib/nym-vpnd/
sudo rm -rf /etc/nym/
sudo rm -rf /var/run/nym-vpn.sock

Consider restarting your device after this step and then reinstall the app.

Problems after logging out

有些用户在登出 NymVPN 后无法输入他们的助记词。 This issue may occur due to a credentials-related problem in the local database.

To resolve this, try clearing your local credentials by running the following command in your terminal:

sudo rm -rf /var/lib/nym-vpnd

After running the command, restart NymVPN and try logging in again with your access code.