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  1. Nym Technologies SA
  2. Troubleshooting

Troubleshooting

Connection issues

  • What are known issues with the current version of NymVPN?
  • What to do if the VPN connection fails?
  • What data do NymVPN app and daemon logs collect?
  • How do I request a bandwidth reset?
  • Why do I get a "monthly data limit reached" error?
  • How to find app and daemon logs in NymVPN?
12টি নিবন্ধের সবগুলি দেখুন

Linux

  • Running NymVPN authentication on Linux with i3
  • Common Linux Issues: Speed & Blank Screen with AppImage
  • Why does NymVPN open with a blank screen on Linux?
  • How can I restore the routing table on Linux after disconnecting from the VPN?

Windows

  • How to troubleshoot NymVPN on Windows?
  • Why do I experience a "daemon not connected" error on Windows?
  • Why does NymVPN require Edge WebView2, a Microsoft product, upon Windows installation?
  • How to fix the VCRUNTIME140.dll error after installing NymVPN?

Android & iOS

  • How to troubleshoot iOS issues?

macOS

  • How to troubleshoot macOS issues?

Product

  • Download NymVPN
  • Network Status
  • Changelog & Blog
  • Pricing

Community

  • Community Chats
  • Forum
  • Telegram
  • GitHub
© 2026 NYM Technologies SA. All rights reserved.
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NymVPN

Stay Safe on Telegram

Please beware of scammers and impersonators. The team will not contact anyone first in DMs under any circumstance. Anyone reaching out to you first for support or assistance is a scammer.

Fake Nym team and community manager accounts may try to contact you in private. No admin at Nym will ever contact you first, ask for your seed phrase, sell tokens, or ask you to click suspicious links.

You may be added to fake Nym groups without your consent. To secure yourself, please read this important post.

📱 To avoid malware: go to Settings → Data and Storage → Auto Download Media → Toggle off

The full list of official Nym Channels on Telegram is shared here.

Proceed to Telegram