If you have lost your access code, recovery is not possible. The 24-word anonymous code is an essential security feature, acting as the only way to access and manage your NymVPN plan. It provides end-to-end security by allowing only the person with this code to access their plan. NymVPN does not store your access code, meaning that it cannot be retrieved for you if it's lost.
To avoid losing access to your NymVPN plan, we recommend the following preventive measures:
- Store your access code securely: Consider using a password manager that supports secure note storage, or physically store the code in a safe place like a lockbox or fireproof safe.
- Keep multiple copies: Store backup copies of your access code in different secure locations to reduce the risk of losing it.
- Avoid digital storage on unsecured platforms: Do not store your access code in unsecured files on your computer or cloud without encryption.
Warning: Always remember that if you lose your anonymous secret code, recovering your NymVPN plan is not possible.
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